Comfort Hotel® Helsinki Airport

Vi fikk ikke rommet vi hadde bestilt. Det var ikke tilgjengelig. Rommet vi fikk var ikke familierom, den var mindre. Vi klaget og skulle få et bedre rom enn bestilt - men da fikk vi rommet vi hadde bestilt. Merkelig. Ingen tekoker eller kjøleskap. Meget enkel rom. Frokost i nabohotellet. Harde seng.

La struttura è comodissima, soprattutto se si arriva in aeroporto in tarda serata, è collocata infatti a pochi metri di distanza dall'area arrivi. Le camere sono piccole, ma carine e confortevoli e dotate di tutto il necessario. Molto buona e varia la colazione, inclusa nella tariffa.

Great location, extremely helpful staff and superb breakfast! Beds are comfy! They also have a gym. Airport is within 5 min walk. Reception speaks excellent English. The room has an unusual design. The view from our room was also nice. We liked the idea of donation clothes in the rooms

Located steps away from terminals. Very easy to find, given clear signage. Often airport hotels lack clear signage and can be difficult to find. The ease of finding this hotel was a pleasant change. Lady at reception is an asset to the hotel. She was efficient and fast, yet very warm and welcoming. When I requested a glass of ice she was very nice about it. She gave us clear information about breakfast. The public rooms are lovely. The alcove seating in the hall leading to the elevators looked so cozy. There is a washer, dryer and ironing board right next to the elevators. Detergent and iron are provided. There is an ice water dispenser at the reception bar with citrus-infused ice water. Breakfast was an extravaganza, a massive spread of high-quality foods. Quality and quantity, a rare combination, was present. The decor of the restaurant is striking and beautiful. The restaurant where breakfast is served is located in the adjacent Clarion Hotel. There were delicious pre-prepared omelettes, fruits, various breads, cheeses, fruit jams, baked beans, potatoes, etc. There were 2 flavors of very good smoothies on offer. Unfortunately, the orange juice dispenser was broken or out of juice. An extreme rarity in European accommodations, the bacon (streaky bacon for our British friends) was good. Excellent, if relatively speaking. Rooms are small but well-designed. The decor is modern with a retro feel to the bathroom. The air-conditioner worked well. There are no mini-fridges in the rooms. The beds had 2 pillows each, not the stingy one pillow per bed often encountered in European hotels. The pillows were nice and fluffy. There’s a large tv. This is a new hotel designed with thoughtful details to further comfort and convenience for guests. It is sad that all the positives are let down by housekeeping. We noticed the wood floor had some debris here and there but it’s difficult to get a wood floor 100% perfect. The tiled floor at the entrance already looked gritty but, there again, that’s difficult to keep spotless. However, after showering and then walking just a few steps on the floor found our feet darkened with dirt. The pillows smelled of sour sweat. We brushed our feet before getting in bed but discovered the sheets had grit at the bottom. I’m almost certain linens were not changed between stays. This made for a sleepless night as I was so repulsed. I should have requested a room change but who knew if I’d encounter the same problem? Plus, it was after 1am with a flight out at 7:30. This hotel is excellent and I hope this review is taken as constructive criticism. I would definitely stay again if housekeeping is tightened up. One worker cutting corners really damages a beautiful hotel experience.

Awesome staff! They saved my flight from Rome to Palermo, thank you all in Comfort hotel and also Clarion reception. The hotel is new, clean, really "comfort" hotel. My room was 8th floor and I had awesome view to the airport. Everything in room was great, bed, linen, shower. I slept peacefully. No voices from outside the room. If you don't want or have no time for breakfast, you don't have to pay for it. Options you have is also takeaway or enjoy awesome breakfast in Clarion next door.